Question 1

What is GoHighLevel and why do I need help setting it up?

Accepted Answer

GoHighLevel is an all-in-one CRM and marketing automation platform used by agencies and SaaS companies. It's powerful but has a steep learning curve — A2P 10DLC compliance, snapshot design, email deliverability, and AI agent configuration each take weeks to master. LogixLevel handles the technical setup so you launch in days instead of months.

Question 2

How long does a typical GoHighLevel implementation take?

Accepted Answer

Most fixed-price projects deliver in 3–7 business days. Full agency setups with white-label configuration typically take 2–3 weeks including client onboarding workflows and support playbooks.

Question 3

Do you work with clients in Australia and New Zealand?

Accepted Answer

Yes. We have dedicated support hours across AEST and NZST time zones, provide AUD/NZD-friendly quotes, and configure email/SMS deliverability for Australian Privacy Act and NZ Privacy Act 2020 compliance.

Question 4

What is A2P 10DLC and do I need it?

Accepted Answer

A2P 10DLC (Application-to-Person, 10-Digit Long Code) is a US carrier registration required for any business sending SMS from a standard 10-digit US number. Without it your messages get blocked or filtered. We handle brand registration, campaign approvals, and TCPA compliance from $200.

Question 5

Can you migrate my existing site into GoHighLevel?

Accepted Answer

Yes. Our Website & Landing Page Clone service converts any existing site into a fully-functional GHL funnel with your brand, forms, tracking, and integrations — typically in 3–5 business days from $500.

Question 6

Do you offer white-label support for other agencies?

Accepted Answer

Yes. Our White-Label Support package ($2,997 setup) lets your agency resell GHL under your brand while our team handles tier-1/2 support, technical builds, and client onboarding — you keep the client relationship.

Question 7

What if I need changes after the project is delivered?

Accepted Answer

All fixed-price projects include unlimited revisions during the delivery window. After launch you can either use our hourly support at $16/hour or subscribe to a monthly retainer.

Question 8

Do you provide ongoing support?

Accepted Answer

Yes. 24/7 support is included in all setup packages for the first 30 days, then available via hourly ($16/hr) or monthly retainer. We cover US, AU, and NZ time zones.

Question 9

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards (Visa, Mastercard, Amex), ACH bank transfer for US clients, and international wire transfer. Regional pricing available in USD, AUD, NZD, CAD, and GBP.

Question 10

How is my data protected?

Accepted Answer

We're compliant with GDPR (EU/UK), CCPA (California), Australian Privacy Act 1988, and NZ Privacy Act 2020. All client data is encrypted in transit and at rest, and we sign DPAs on request.

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